Care & Quality
Packaging
Our products come in premium stand-up pouches that are airtight and resealable. This maintains freshness and makes storage convenient. Each order includes 3-layer protection and food-grade silica pouches for moisture control during transit.
Important Storage Instructions
IMPORTANT: Keep refrigerated. As our products contain no preservatives, please ensure the pack is tightly closed after each use and stored in an airtight container for the best results.
Delivery & Return Policy
Delivery Services
We partner with trusted delivery services to ensure your orders arrive safely. Please inspect your order upon arrival and report any damage immediately, as orders are deemed to be in good condition once accepted.
Delivery Time
Timelines vary by location. Most orders are safely delivered within 3–7 business days.
Return Policy
Due to the perishable nature of our food items, we cannot accept returns. If you have issues, please contact us for assistance. Shipping discrepancies are reviewed individually and require a package opening video.